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1. Try This First

  • If you have forgotten your password, you can request that it be sent to you.
  • Can you repeat this problem? If you suddenly encounter a technical problem, see if it continues to happen. It's easier to solve repeatable problems.
  • Did you restart your computer? Many problems go away when you restart your computer.

2. Get help from the right place

  • If your problem has to do with logging in to our system or participating in any of our online trainings, please use the form to the right.
  • If your problem has to do with printing, or opening or saving files, you must contact you local help desk or computer manufacturer.
  • If your problem has to do with your email account, you must contact your email account provider.
  • If your problem has to do with your Internet connection, you must contact your Internet service provider.

Open a Help Call


To open a help call, please select the category into which your help request falls from the list below. You will have the opportunity to provide contact information and details after you first select a help request category.