Welcome to Quality Assurance: Management Methods for Developing Countries. This course provides a thorough grounding in the principles and practice of quality assurance (QA) management for those who have or will have responsibility for health systems in developing countries. Through informal discussions held on the bulletin board, exercises to develop specific competencies in selected QA methods, and a series of case studies, participants will work through a systematic process for closing the gap between what should be accomplished with presently available resources and what actually takes place with health care efforts in most of the developing world.

This course is taught by a number of faculty members from the Department of International Health as well as faculty from other departments and organizations. The course consists of lectures, two small group assignments, three quizzes and a final presentation project / storyboard. The final presentation project / storyboard, in a form of a PowerPoint slide show, is presented during the final week of class. These assignments are designed to augment and reinforce material stated during the lectures.

We hope you enjoy the course.

Sincerely,

Gilbert Burnham, MD PhD	Richard Morrow, MD, MPH	Anbrasi Edward, PhD, MPH