Health care professionals around the world are experiencing pressures from patients, communities, governments, and payers to demonstrate value. Controlling costs, providing high-quality outcomes, assuring access and patient safety, and enhancing patient satisfaction have become leading issues. Health services are increasingly provided within the context of multidisciplinary teams and complex organizational and financial arrangements with tight resource constraints. Meeting these challenges within health care settings requires leadership and management skills—in addition to clinical expertise.

Managing Health Services Organizations provides an introduction to managing and leading health services organizations based on the JHSPH Leadership and Management Paradigm. Anyone who will be involved in managing (human, financial, technical, and material) resources in any health services organization will find this course useful. The course instructors do not assume that students taking the class have had any prior managing experience.

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